Privacy Policy

Last Updated: July 30, 2024

This Privacy Policy describes how Velious (“we,” “us,” or “our”) collects, uses, and shares your personal information when you visit or make a purchase from our website, trevino.top (the “Site”).

1. Information We Collect

a. Personal Information

When you visit the Site, we may collect certain personal information from you. This includes, but is not limited to, information you provide when you:

  • Make a purchase: We collect your name, billing address, shipping address, email address, phone number, and payment information (e.g., credit card details, PayPal information).
  • Create an account: We collect your name, email address, and password.
  • Sign up for our newsletter: We collect your email address.
  • Contact us: We collect any information you provide in your communications with us.

b. Non-Personal Information / Cookies and Tracking Technologies

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site.

We collect this information using the following technologies:

  • Cookies: Data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
  • Log files: Track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • Web beacons, tags, and pixels: Electronic files used to record information about how you browse the Site.

2. How We Use Your Information

We use the personal information we collect for various purposes, including:

  • To process and fulfill your orders: This includes processing payments, arranging for shipping, and providing you with order confirmations and invoices.
  • To communicate with you: Regarding your orders, inquiries, account, or to send you marketing and promotional materials (if you have opted in).
  • To improve our Site and services: By analyzing how customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns.
  • To personalize your experience: To present products and offers tailored to your interests.
  • To prevent fraud: To screen our orders for potential risk or fraud.
  • For legal compliance: To comply with applicable laws and regulations.

3. How We Share Your Information

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example:

  • We use payment processors (e.g., Stripe, PayPal) to handle transactions. Your payment information is securely processed by these third-party services.
  • We use shipping providers (e.g., USPS, FedEx) to deliver your orders.
  • We may use analytics providers (e.g., Google Analytics) to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
  • We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
  • In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction.

We do not sell your personal information to third parties.

4. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Right to Access: You have the right to request copies of your personal data.
  • Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
  • Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
  • Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
  • Opt-out of Marketing: You can opt-out of receiving marketing communications from us at any time by following the unsubscribe link in our emails or by contacting us directly.

If you would like to exercise any of these rights, please contact us using the contact details provided below.

5. Data Security

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. These measures include using secure servers, encryption (SSL technology) for sensitive data transmission, and restricting access to personal information to authorized personnel.

6. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or the content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

7. Children’s Privacy

Our Site is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to remove that information from our systems.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date.

9. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail or phone:

Velious
3289 Twin Oaks Drive
Charlevoix, MI, US

Email: [email protected]
Phone: 231-547-1800